Our labour charges are fixed for each job classification.
A full quotation and estimated turnaround time will be provided before proceeding with any job. Our quotations will always include labour, parts and vat. There are never any hidden or unexpected charges
Because our technicians are highly trained professionals with access to state-of-the-art equipment and a vast parts inventory, most jobs are completed on the same day. Our customers are updated at each stage of the repair process.
All of our work is fully guaranteed and our aftercare service is second to none. We know happy customers are the foundation to any good business and we've been building on this philosophy since our formation. As a result, most of our work today comes through referrals.
The smartphone or tablet can suffer from a range of different issues with either their LCD, digitiser (touch screen) or both.
What is an LCD?
The LCD (Liquid Crystal Display) displays the image on your phone using the same technology as most flat screen TV´s. LCD units are generally very fragile and susceptible to damage.
Common faults / issues with LCDs include:
Screen looking washed out, very dull colours and less clarity then usual
Dead pixels - When a pixel on the LCD no longer works, usually visible on a white background it will be a tiny black square
Stuck Pixel - When a pixel is stuck on a colour, usually visible on any background and will generally be stuck on white, green, blue or red.
No backlight - When the back light on the LCD fails the picture can be very hard to see.
Lines on the LCD - these can be a verity of coloured lines displaying horizontally or vertically
Damaged LCD, generally damaged LCDs can be bruised, cracked or "bleeding" when a black liquid is visible over the picture
In modern touch screen devices digitizers are fitted over the LCD and respond to touch, these are separate to the LCD, replacing the LCD wont cure issues with the touch panel.
What is a Digitizer?
The Digitizer is the touch panel that sits over the LCD screen. The digitizers job is to detect and map your fingers movements across the screen and let the phone know where your finger is.
The digitizer panel is a clear panel, usually bonded underneath or inside the front glass or plastic the sits on top of the LCD, they rarely malfunction but are very susceptible to impact damage, scratches and cracks
Common faults / issues with digitizers include:
Touch panel no longer responding - if you can se the picture ok but the device is not responding to touch
Touching the panel causes unexpected or erratic movements - this will require a replacement digitizer or re-calibration is available on the device
Impact damage - glass digitizers are very easily damaged, generally the will crack or shatter - depending on the extent of the damage it may still work but in not advisable due to safety.
Scratches - plastic digitizers are very susceptible to scratches, several light scratches build up making the phone look tatty and harder to view
As the digitizer panel sits directly above the LCD panel some impact damage can also cause damage to the LCD.
The general rule is that if the screen is cracked but the picture device is displaying a picture as normal you will just need to replace the digitizer.
If you are unsure what parts you need please get in contact